Customer Service Representative

1 week ago


St Albert, Alberta, Canada beBee Professionals Full time $35,000 - $50,000

We are looking for a dedicated and friendly Customer Service Representative to provide exceptional service to our customers in St. Albert, Canada.

Job Summary

This role involves handling customer inquiries via phone, email, and chat, providing information about products and services, and resolving customer complaints in a timely and professional manner.

Responsibilities:
  • Handle customer inquiries and respond promptly to their concerns.
  • Provide accurate and helpful information about our products and services.
  • Resolve customer complaints efficiently and professionally.
  • Document customer interactions and feedback for future reference.
  • Collaborate with team members to improve service processes and ensure seamless customer experiences.
Requirements:
  • A high school diploma or equivalent is required; additional education is considered an asset.
  • Previous experience in customer service or a related field is necessary.
  • Strong communication and problem-solving skills are essential for success in this role.
  • The ability to work in a fast-paced environment and multitask effectively is vital.
  • Proficiency in customer service software and tools is also required.
Benefits:
  • This position offers a competitive hourly wage and performance bonuses.
  • A comprehensive health benefits package is included.
  • Opportunities for career advancement are available.
  • We maintain a supportive work environment that emphasizes teamwork and collaboration.
  • Employee discounts and perks are also provided.

We are passionate about providing excellent customer service and believe that you could be a valuable addition to our team. If you share our commitment to delivering exceptional customer experiences, we encourage you to apply for the Customer Service Representative position in St. Albert.



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