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Retail Store Manager
2 months ago
We are a leading provider of shipping, printing, and business services. Our team is dedicated to delivering exceptional customer experiences and providing a supportive work environment.
Job SummaryWe are seeking a highly motivated and experienced Retail Store Manager to join our team at The UPS Store 92. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, leading a team of sales associates, and driving sales growth.
Key Responsibilities- Leadership and Management
- Supervise and train sales associates to ensure excellent customer service and sales performance
- Develop and implement sales strategies to drive revenue growth
- Manage store inventory, including ordering and receiving merchandise
- Customer Service
- Provide exceptional customer service to ensure customer satisfaction and loyalty
- Resolve customer complaints and issues in a professional and timely manner
- Operations
- Manage store operations, including opening and closing procedures, cash handling, and security
- Ensure compliance with company policies and procedures
- Reporting and Analysis
- Prepare and submit sales reports and other performance metrics
- Analyze sales data to identify trends and opportunities for growth
- 7 months to less than 1 year of experience in a retail or sales management role
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A supportive and dynamic work environment
- Free parking available
- We are committed to creating a welcoming work environment for all employees, including those with disabilities, newcomers, and refugees
- We provide diversity and cross-cultural training to ensure a inclusive workplace
