Healthcare Clinic Operations Manager

4 weeks ago


Edmonton, Alberta, Canada Medicentres Canada Inc Full time
Job Title: Healthcare Clinic Operations Manager

Job Summary:

Medicentres Canada Inc is seeking a skilled Healthcare Clinic Operations Manager to oversee the day-to-day operations of our clinics. As a key member of our team, you will be responsible for implementing new initiatives, leading and communicating with staff and physicians, and ensuring high-quality patient care.

Key Responsibilities:

Achieve performance goals, including patient retention, satisfaction, and operational targets
Ensure company policies, processes, and procedures are adhered to
Manage clinic staffing levels and perform performance management, reviews, and progressive discipline
Collaborate with physicians, patients, clients, vendors, and other internal and external customers

Requirements:

5-7 years of clinic experience
3 years of management experience, preferably in a healthcare clinic
Strong communication and customer service skills
Detail-oriented with exceptional problem-solving skills
Ability to handle confidential information in compliance with the Health Information Act guidelines

Work Environment:

Fast-paced environment with flexible shifts, including evenings and weekends
Ability to travel between sites

Internal and External Communications:

Physicians
Clinic Support Office departments (IT, Accounting, Human Resources)
Vendors
Suppliers
Patients

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