Retail Store Supervisor Manager

2 weeks ago


Edmonton, Alberta, Canada Hong Video And Bubble Tea Full time
About the Role

We are seeking an experienced and skilled Retail Store Supervisor to join our team at Hong Video And Bubble Tea. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our retail store.

Key Responsibilities
  • Supervise and coordinate the activities of our sales staff, providing guidance and support as needed.
  • Hire and train new staff members, or arrange for their training, to ensure they have the necessary skills to excel in their roles.
  • Authorise returns of merchandise and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules to meet the needs of our business, balancing productivity with employee well-being.
  • Prepare detailed reports on sales volumes, merchandising, and personnel matters, providing valuable insights for our management team.
  • Greet customers and discuss their needs, recommending products and services to drive sales growth.
  • Manage cash and record rental data accurately, ensuring financial accuracy and transparency.
  • Prepare contracts for sales, rentals, or leasing agreements, providing clear terms and conditions for our customers.
Requirements
  • A minimum of 1 year to less than 2 years of experience in a similar retail management role, or equivalent experience in a related field.
  • A secondary (high) school graduation certificate, or equivalent qualifications.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and suppliers.
  • Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
Working Conditions
  • This is a permanent position, working approximately 30 to 40 hours per week.
  • The successful candidate will be required to work in a fast-paced retail environment, with frequent interaction with customers and colleagues.
  • We offer a competitive salary package, commensurate with experience and qualifications.


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