Hotel Operations Manager

3 weeks ago


Radium Hot Springs, British Columbia, Canada Celadon Lodge Full time
Job Description

Celadon Lodge is seeking a seasoned Hotel Clerk Supervisor to oversee the day-to-day operations of our resort. As a key member of our team, you will be responsible for ensuring seamless guest experiences and maintaining a high level of service excellence.

Key Responsibilities
  • Supervise and coordinate the work of hotel staff, providing guidance and training as needed
  • Maintain accurate records and reports on hotel operations, including room occupancy and revenue management
  • Collaborate with other departments to ensure effective communication and smooth workflow
  • Identify opportunities for improvement and implement changes to enhance guest satisfaction and hotel efficiency
Requirements
  • Bachelor's degree in Hospitality Management or related field (or equivalent experience)
  • Minimum 3 years of supervisory experience in a hotel or resort setting
  • Excellent leadership and communication skills, with ability to motivate and train staff
  • Strong analytical and problem-solving skills, with ability to make sound decisions under pressure
Compensation and Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus a comprehensive benefits package including health insurance, retirement plan, and paid time off.

About Celadon Lodge

Celadon Lodge is a family-owned resort located in a scenic area, offering luxurious accommodations and exceptional customer service. We pride ourselves on creating unforgettable experiences for our guests, and we're looking for talented individuals who share our passion for hospitality.



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