Director of Operations

3 weeks ago

Vancouver, British Columbia, Canada BC Public Service Agency Full time
Job Summary

The Centralized Services Hub is a collaborative team that provides critical support across multiple service areas. As the Director of Operations, you will lead, develop, and coordinate the delivery of essential services provided by the Centralized Services Hub (CSH). Your work will have a direct impact on supporting SDA offices across the province, helping ensure the safety and well-being of children and youth in care.

The Role

In this role, you will be responsible for leading a team of experts in caregiver and employee screening, administrative support, and youth services. You will work closely with cross-ministry teams, community organizations, and Indigenous Child and Family Service Agencies to foster partnerships and improve experiences for young people.

Qualifications
  • Bachelor's Degree or higher in Business or Public Administration, Social Work, Child and Youth Care or Social Sciences.
  • Currently hold, previously held and/or are immediately eligible to obtain delegation under the CFCSA.
  • Five (5) years of experience leading a social service-based program/operation, including the determination of goals, objectives, and performance measures.
  • Four (4) years of experience in one or more of the following fields: child protection, mental health, family services, aboriginal services, child care, child welfare administration and/or youth justice, adoption, children with special needs, early childhood development.
  • Four (4) years of experience in a supervisory/management position, including supervising a team of five or more.
  • Three (3) years of experience in managing relationships with contracted agencies and partners.
  • Two (2) years of experience in managing projects and delivering results.
  • Two (2) years of experience leading and resolving complex client issues.
  • Two (2) years of experience in the application of general finance and administration policies and processes, financial reporting, financial systems and controls, and contract management.
  • Two (2) years of experience in general contract management policies and processes.
Preferred Qualifications
  • At least six (6) months of experience acting as a Director.

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