Regional Leader, Training Center Operations Central

4 weeks ago

Petawawa, Canada CAE Full time

About This Role

CAE is a leading technology company that provides innovative solutions to make the world a safer place. With a rich history of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defence and security, and healthcare. Our customers operate in complex, high-stakes environments where successful outcomes are critical. As a testament to our customers' ongoing needs for our solutions, over 60 percent of CAE's revenue is recurring in nature. We have a global presence with approximately 13,000 employees, 180 sites and training locations in over 35 countries.

The Role We Are Offering You

As part of the Training Centers Operation (TCO) team in the Canada Defence and Security unit, you will be the regional leader for central Canada. This program management position is responsible for the execution of In-Service Support contracts (ISS), for training delivery and simulator maintenance/updates. You will also be a key member of a leadership team that supports several military training establishments across Canada. The TCO organization is responsible for the delivery of In-Service Support contracts with the Canadian government and Prime contractors across multiple sites. This encompasses aircrew and aircraft technicians training, as well as simulator maintenance.

Key Responsibilities

  • Lead a team of 115+ dedicated professionals involved in providing Aircrew/Aircraft Maintenance training and simulator maintenance at the Training Centres at Trenton, Petawawa and Moose Jaw
  • Overall responsibility for management and leadership of the site teams, including ensuring the resources and means are available to deliver on the contractual mandate, aircrew instruction, aircraft maintenance instruction, training device maintenance and updates, and continuous improvement
  • Manages, recruits, evaluates, and develops a team of project managers and site managers to ensure all projects are successfully completed within time, cost, scope & quality constraints
  • Manages governance activities with executive management. Identifies and resolves operational problems and minimizes delays. Evaluates changes that significantly impact the scope, budget, or timeline of a project. Reviews portfolio schedule, progress, risk, and major milestones with project managers and line departments. Manages global project portfolio risk register
  • Successful and positive collaboration with the customer and the Training squadrons staff
  • Ensure the delivery of the maintenance and customer support services meets or exceeds all contract requirements or customer needs, while respecting scope, budget and schedule constraints
  • Liaise with required internal CAE departments to solve issues, improve solutions, and recommend best practices
  • Contribute to the development and implementation of organizational strategies, policies and practices
  • Contribute to short and long-term organizational planning and strategy for the sites and company
  • Acts as principal liaison with the assigned government Program Office/Quality Assurance Representative
  • Responsible for ensuring that adequate safety and security standards are established and maintained
  • Attends all required management meetings, including at other sites or CAE headquarters
  • Ensures compliance with all company Information Systems and data protection security policies and procedures

Requirements

  • Minimum of 10 years in a leadership position with multiple subordinates, including minimum 4 years of Project Management responsibility
  • Excellent business, organizational, time management skills
  • Ability to work autonomously to tackle a broad scope of customer requirements
  • Management experience dealing with organizational, logistics, technical and training issues
  • Experience managing teams in a military or mission-oriented environment
  • Strong communication and interpersonal skills
  • Must be able to effectively deliver oral presentations to management and customers
  • Must be able to work independently and direct subordinates
  • Must be able to work overtime when needed
  • Strong record of management success
  • Firm understanding / familiarity of the RCAF environment
  • Familiar with learning processes employed in aviation professional training centres
  • Superior interpersonal and communication skills in English, French an asset
  • Eligibility to work in Canada either as a Canadian Citizen, a Permanent Resident or with a valid Work Permit
  • Capable of obtaining and maintaining both Controlled Goods Clearance and a Level II NATO Secret security clearance

Desirable Qualifications

  • Experience with CAE simulators or training devices
  • Experience as military flying or maintenance instructor

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