Pharmacy Operations Manager

4 weeks ago

Nanaimo, British Columbia, Canada Shoppers Drug Mart Pharmaprix Full time
Job Summary:

As a Pharmacy Operations Manager at Shoppers Drug Mart, you will be responsible for managing the day-to-day operations of the pharmacy, including providing consultation to customers and healthcare providers, dispensing medication, and maintaining the dispensary. You will also be responsible for ensuring accuracy and appropriateness of all prescriptions dispensed, communicating with other healthcare professionals, and maintaining all records required in accordance with legislation, standards of practice, and policy.

Key Responsibilities:

• Acknowledge all customers approaching the pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions, over the counter/behind the counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other healthcare professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy

Requirements:

• Independent thinking and decision making - makes decisions when dealing with issues or problems
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
• Proven ability to drive and build the business, lead by example and support enterprise programs
• Commitment to providing exceptional customer service
• Superior customer relations skills and a strong sense of professionalism
• Strong problem-solving skills including experience formulating and executing action plans
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
• Complete mandatory training and voluntary continuing education workshops, as needed

About Shoppers Drug Mart:

Shoppers Drug Mart is a locally owned and operated store that is part of a national brand. As an Associate-Owner, you will work for a local business owner while having the support of a national brand. You will benefit from a purchase discount program, flexible and varied schedules, competitive pay, and online learning through Academy. You will also have the opportunity to take ownership of your work and find more ways to care about your patients, co-workers, customers, and community. Shoppers Drug Mart recognizes Canada's diversity as an opportunity to better serve their communities, and strives to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Compensation:

$60.00 - $63.00 / hour

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