Pharmacy Assistant

2 weeks ago

Nanaimo, British Columbia, Canada Neighbourly Pharmacy Full time

About the Role

We are seeking a highly skilled and detail-oriented Pharmacy Assistant to join our team at Neighbourly Pharmacy. As a Pharmacy Assistant, you will play a vital role in delivering exceptional patient care and supporting our pharmacists and pharmacy technicians in their daily tasks.

Key Responsibilities

  • Provide exceptional customer service to patients and customers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist in processing prescription orders, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
  • Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
  • Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
  • Perform clerical tasks such as filing, faxing, and scanning documents, and assist with processing insurance claims and coordinating prescription transfers as required.
  • Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.

Requirements

  • High school diploma or equivalent.
  • Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
  • Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
  • Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
  • Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
  • Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems.

Working Conditions

  • This is a full-time position, with standard work hours typically ranging from 32-40 hours per week.
  • The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.

About Neighbourly Pharmacy

Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. We strive to uphold each pharmacy's tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve.

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