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Food Service Supervisor

1 month ago

Newmarket, Ontario, Canada PETRO CANADA & A&W Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at PETRO CANADA & A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Establish Work Schedules: Create and manage work schedules for food service staff to ensure adequate coverage and efficient service delivery.
  • Requisition Food and Kitchen Supplies: Order and manage inventory of food and kitchen supplies to maintain optimal stock levels and minimize waste.
  • Supervise and Coordinate Activities: Oversee the preparation and portioning of food, ensuring that all food safety and quality standards are met.
  • Train Staff: Provide training and guidance to food service staff on job duties, sanitation, and safety procedures.
  • Estimate Ingredient and Supplies: Calculate ingredient and supply requirements for meal preparation to ensure efficient use of resources.
  • Ensure Quality Control: Monitor and maintain high-quality food and service standards, addressing any issues promptly.
  • Prepare Budget and Cost Estimates: Develop and manage budgets and cost estimates for food and kitchen supplies.
  • Address Customer Complaints: Respond to customer complaints and concerns in a professional and courteous manner.
  • Maintain Records: Keep accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare Reports: Compile and submit reports on food service operations, including sales, inventory, and customer feedback.
Work Environment:

As a Food Service Supervisor, you will work in a fast-paced environment with tight deadlines, requiring strong attention to detail and multitasking skills. You will be standing for extended periods, walking, and using a combination of sitting and standing throughout your shift.

Personal Suitability:

We are looking for a team player with excellent oral communication skills, flexibility, and a client-focused approach. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Support for Diversity and Inclusion:

PETRO CANADA & A&W is committed to creating a welcoming work environment for all employees, including those with disabilities, newcomers, refugees, veterans, Indigenous people, and visible minorities. We offer mentorship programs, diversity and cross-cultural training, and awareness training to promote inclusivity and respect.