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Director of Quality Assurance

2 months ago

Elmira, Ontario, Canada Tri-Mach Group Inc. Full time
Quality Leadership Opportunity at Tri-Mach Group Inc.

We are seeking an experienced Director of Quality to lead our quality management efforts and ensure industry-leading quality and safety of our custom equipment and services within the food, pharmaceutical, and agricultural industries.

Key Responsibilities:
  • Develop and implement quality management systems (QMS) to ensure compliance with industry standards and regulatory requirements.
  • Design and conduct audits to assess quality system effectiveness, identify areas for improvement, and implement corrective actions.
  • Lead cross-functional teams and support department leaders to resolve quality-related issues and implement preventive measures.
  • Create and reinforce a quality culture within the company, ensuring every employee knows why quality is important and what to strive for.
  • Conduct supplier quality assessments and manage supplier relationships to ensure product/service quality and compliance.
  • Provide leadership and training on quality principles and practices to employees at all levels of the organization.
  • Drive continuous improvement initiatives to enhance operational efficiency and product/service quality.
  • Collaborate with sales, engineering, production, project management, and field service teams to resolve customer complaints and implement corrective actions for product non-conformances.
  • Stay updated on industry trends and regulatory changes to ensure the company's quality management system remains compliant and effective.
  • Develop and maintain quality metrics to monitor and continuously improve product quality and production processes.
Requirements:
  • Bachelor's degree in engineering or related field.
  • 10+ years of experience in quality assurance/quality control in the manufacturing industry.
  • 5+ years in a supervisory position with responsibility for direct reports.
  • Experience with custom automation, material handling, conveyors, welding, and metal fabrication solutions.
  • Knowledge of quality management standards (ISO 9001) and regulatory requirements.
  • Proficient in quality management tools and software.
  • Experience in leading quality audits and implementing corrective actions.
  • Strong leadership and interpersonal skills to effectively lead cross-functional teams.
  • Ability to work independently and prioritize tasks in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Proficient with MS Office applications, such as Excel and Word.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and ability to work in a fast-paced environment.

We are committed to diversity and inclusion. We welcome and encourage applications from candidates of all backgrounds. Accommodations are available upon request during all stages of the recruitment process in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.