Store Operations Manager

1 week ago


Red Deer, Alberta, Canada The Children's Place canada Full time
Job Summary:

The Store Lead will play a pivotal role in supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). This position represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork and employee development.

Key Responsibilities:
  • Talent Development: Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations to enhance skills and performance.
  • Performance Management: Partner with the Store Manager to address performance concerns with associates, providing constructive feedback and support for growth.
  • Training and Development: Support and participate in all company training and development initiatives to stay up-to-date with industry best practices.
  • Leadership: Foster a positive work environment and provide direct, objective feedback in a timely manner to motivate associates and drive results.
  • Customer Service: Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor, maintaining high standards throughout the store and ensuring the integrity of the brand.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 years previous retail experience.
  • Skills: Excellent customer engagement, detail-oriented, able to prioritize tasks, work in a team environment, give and receive performance-based feedback, adaptable, flexible, and proficient in Microsoft Office.
Compensation:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus opportunities for career growth and professional development.



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