Generative AI Platform Specialist

2 months ago

Toronto, Ontario, Canada Intact Financial Corporation Full time
About the Role

Intact Financial Corporation is a leading provider of property and casualty insurance in Canada and a prominent player in specialty insurance in North America. As we continue to expand globally, our IT sector requires sustained innovation, speed, and flexibility.

Job Summary

We are seeking a highly skilled Generative AI Platform Specialist to join our GenAI Platform Team. This role will be instrumental in shaping the strategy and integration of our GenAI platform, as well as the associated automation and service delivery. You will work closely with our IT teams, management, product owners, technical experts, and partners across IT to drive the adoption and enablement of GenAI capabilities.

Key Responsibilities
  • Implement and maintain a comprehensive generative AI solution for IT and business units.
  • Collaborate with AI teams, developers, and business units for platform onboarding and enablement.
  • Apply DevOps best practices to continuously improve the platform's performance, stability, and security.
  • Develop clean, maintainable, and efficient code based on defined specifications.
  • Perform code reviews and provide peer coaching/guidance to other team members.
  • Automate platform deployment and management.
  • Ensure strong adoption and integration of security best practices.
  • Apply data governance best practices.
  • Develop production-grade generative AI plug-ins, extensions, and microservices.
  • Develop platform requirements working with various IT stakeholders.
  • Help define key platform performance metrics and ensure proactive response.
  • Collaborate closely with data scientists, analysts, and other stakeholders to understand their data requirements and translate them into robust data solutions.
  • Prepare environment dashboards and report on environment health, usage, and availability.
  • Support the GenAI platform and its underlying solutions.
  • Stay up-to-date with market trends and opportunities related to GenAI.
  • Produce and review architecture documentation.
  • Define best practices frameworks and guidelines.
Requirements
  • Strong expertise in generative AI.
  • Experience with CI/CD best practices using tools like GitHub Actions.
  • Experience using OpenAI ChatGPT APIs or Azure OpenAI or AWS Sagemaker.
  • Technical leadership experience.
  • Experience in multi-cloud administration (Azure, GCP, AWS).
  • Strong experience with GitHub, Terraform, Ansible, Python.
  • Solid understanding of AI engineering and data engineering.
  • Deep knowledge of LLM usage and LLMOps.
  • Solid knowledge of AI-OPS and anomaly detection.
  • Comfortable with scripting or programming languages.
  • Familiarity with observability and Site Reliability Engineering (SRE).
  • Bilingualism is required for candidates located in Quebec.
  • Eligibility to work in Canada is required.
What We Offer

As a permanent member of our team, you can expect:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, including access to virtual healthcare.
  • Flexible work arrangements.
  • The possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.
We Are an Equal Opportunity Employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

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