Houseman - Poker Room Support

7 days ago


Calgary, Alberta, Canada PURE Canadian Gaming Full time

Pure Canadian Gaming: Join Our Team as a Houseman

Location: Casino

We are seeking a skilled and enthusiastic individual to join our team as a Houseman at Pure Canadian Gaming. As a key member of our front-line team, you will be responsible for ensuring the poker room runs smoothly and efficiently.

About the Role:

The successful candidate will possess excellent customer service skills, be able to work well under pressure, and have a strong attention to detail. You will be expected to maintain a high level of professionalism and provide exceptional service to our guests.

Key Responsibilities:

  • Ensure the poker room is being run in accordance with AGLC Terms and Conditions and House Rules.
  • Respond to guest inquiries and problems in person and via phone.
  • Open and close games as required.
  • Deal with cash transactions and balance float.
  • Organize and manage dealers.
  • Maintain accurate records and paperwork.

Requirements:

  • At least 18 years of age.
  • Able to maintain a security clearance.
  • Available to work evenings and weekends.
  • Poker dealing experience is an asset.
  • Previous supervisory experience is an asset.

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per year, based on experience.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A pension plan and employee assistance program.
  • Opportunities for professional growth and development.

Why Work for Pure Canadian Gaming?

We are a dynamic and growing organization that values its employees and provides a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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