Financial Service Representative

3 days ago


Edmonton, Alberta, Canada NAIT Full time

We are seeking a highly skilled Financial Service Representative to join our team at NAIT. In this role, you will provide exceptional customer service to students, third-party sponsors, staff, and management regarding all types of revenue received by NAIT.

Key Responsibilities:
  • Account Analysis - Payments/Refunds/Adjustments
  • Student Payments
  • Refund Analysis
  • Adjustments
  • Customer inquiries – in person or via email
  • Non-student Payments
  • Daily Deposit
  • SFB/Grant Payments/Refunds

This is a temporary position ending on or before December 2025.

About the Role:

You will be responsible for providing customers with accurate and timely information regarding their accounts, ensuring confidentiality and discretion when dealing with sensitive information.

In addition, you will be required to analyze account data to ensure accuracy and identify any discrepancies or errors.

Your strong communication skills and attention to detail will enable you to effectively resolve customer inquiries and provide excellent service.

Requirements:
  • Related post-secondary diploma (e.g., finance, accounting, business administration)
  • 2 years related experience; experience with PeopleSoft in a post-secondary environment would be an asset

Please submit your resume and cover letter to be considered for this opportunity.

About NAIT:

We pride ourselves on being one of Alberta's Top Employers for 13 consecutive years.

At NAIT, we prioritize employee experience, offering benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth.

Numerous other benefits available.

Compensation:

The salary range for this position is $49,886.20-$58,142.24 annually, plus a comprehensive benefits package.



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