National Director of Surety Operations

3 weeks ago


Montreal, Quebec, Canada Intact Financial Corporation Full time
About the Role

At Intact Financial Corporation, we're seeking a seasoned leader to drive our Surety Operations team forward. As National Director of Surety Operations, you'll be responsible for leading a team of 50+ professionals, including multiple managers. Your strategic vision and operational expertise will be crucial in executing key priorities, fostering a high-performance culture, and leveraging technology to optimize processes and efficiency.

Key responsibilities will include leadership and team development, strategic execution, collaborative leadership, process improvement, initiative and problem-solving, resource management, relationship management, corporate compliance, and performance monitoring. You'll work closely with other department leaders to ensure seamless integration and achievement of shared goals.

This hybrid role can be based out of Toronto or Montreal, and significant travel is required, upwards of 50%.

What You Bring to the Table
  1. Educational Background: A university degree in business, operations management, or a related field. An MBA is strongly preferred.
  2. Experience: A minimum of 7 to 10 years of relevant experience in operations management, preferably within the surety or financial services industry. Insurance experience is preferred.
  3. Skills:
    • Strong leadership and team-building abilities.
    • Effective analytical thinking, planning, prioritization, and execution.
    • Superior organizational and communication skills.
    • High level of integrity, confidentiality, and accountability.
    • Proactive initiative in independently solving problems and implementing innovative changes.
    • Ability to interact effectively and respectfully with individuals at all levels of the organization.
  4. Technological Proficiency: Advanced skills in Microsoft Word, Excel, and Outlook. Demonstrated ability to leverage technology to solve problems and drive operational efficiency. Experience with modern software solutions and tools for business operations is highly desirable.
  5. Language Skills: Bilingualism (French and English) is strongly preferred to interact with English and French-speaking brokers and colleagues across Canada.
  6. Work Eligibility: No Canadian work experience required; however, must be eligible to work in Canada.
What We Offer

As a member of our team, you'll enjoy a range of benefits, including a financial rewards program, an industry-leading Employee Share Purchase Plan, an extensive flex pension and benefits package, flexible work arrangements, and more.

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.


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