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Bell Attendant

2 months ago

Whistler, British Columbia, Canada Accor Full time

Job Summary:

We are seeking a highly skilled and customer-focused Bell Attendant to join our team at Fairmont Chateau Whistler. As a Bell Attendant, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival to departure.

Key Responsibilities:

  • Meet and greet guests, assisting with luggage and providing parking options
  • Share knowledge of hotel amenities, services, and local activities
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner
  • Collaborate with other departments to ensure seamless guest experience

Requirements:

  • Class 5 BC Driver's License with a clean abstract
  • Ability to drive manual transmission
  • Previous experience in a Guest Service capacity
  • Strong interpersonal and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and development
  • Complimentary meal in our staff cafeteria
  • Access to our Employee Travel Program
  • Hotel leisure benefits

Accommodation and Benefits:

  • Subsidized staff accommodation provided
  • Complimentary meal in our staff cafeteria
  • Access to our Employee Travel Program
  • Hotel leisure benefits