Parts Coordination Specialist

2 weeks ago

Edmonton, Alberta, Canada Craftsman Collision Full time

We are seeking an experienced Parts Coordinator to join our Edmonton team at Craftsman Collision, the largest independently owned auto body repair chain in Canada.

Compensation: $50,000 - $60,000 per annum

The successful candidate will be responsible for receiving and processing parts, maintaining a well-organized parts room, and ensuring efficient vehicle flow through all stages of repair.

Key Responsibilities:

  • Provide exceptional customer service, both internally and externally;
  • Support shop management in alignment with The Craftsman Way (TCW);
  • Utilize company dashboard to accurately identify and prioritize tasks;
  • Participate in daily production meetings;
  • Receive and mirror match parts to ensure accuracy in support of the repair plan;
  • Maintain professional relationships with stakeholders;
  • Enter parts and sublet invoices using Craftsman Management System;
  • Maintain and organize parts carts, staging areas, and parts room;
  • Deliver parts to stakeholders as required;
  • Ensure returns are completed prior to file closure;
  • Work with Shop Manager to ensure operations comply with provincial and national regulatory standards;
  • Contribute to closing files within 24 hours of vehicle delivery;
  • Support company standards in SPARKLE, safety, and security;
  • Represent the Craftsman Collision brand positively aligned with stated values.

Requirements:

  • 1 year of experience in a fast-paced, team-oriented environment;
  • Post-secondary degree or diploma is an asset;
  • Strong verbal, written, and listening skills;
  • Demonstrated time management, problem-solving, critical thinking, and sound judgment skills;
  • Strong interpersonal skills with customer service-oriented attitude;
  • Proficient in Outlook with ability to learn new applications;
  • Demonstrated desire and aptitude for learning and development;
  • Interest in vehicles and the automotive industry;
  • Valid class 5 driver's license with clean driver's abstract over 3 years;
  • Licensed to work in Canada with no restrictions.

Benefits:

Craftsman Collision offers extended health, professional development, certified training, and more. Your resume should clearly outline how your qualifications and experience fit this position.

We appreciate the time taken by all applicants, however, only candidates chosen for an interview will be notified. Thank you for your interest in Craftsman Collision.

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