A/R Representative

2 weeks ago


Waterloo, Ontario, Canada The Descartes Full time

About the Role

We are seeking a highly motivated and detail-oriented Credit and Collections Specialist to join our team at Descartes. As a key member of our finance team, you will be responsible for managing accounts receivable, resolving billing disputes, and identifying opportunities for improvement in our collections process.

Responsibilities

  • Regularly communicate with customers to resolve past due balances and ensure timely payment
  • Maintain accurate and up-to-date account notes and records
  • Monitor aging reports to identify and address problem accounts
  • Perform account reconciliations as needed and resolve billing discrepancies
  • Investigate payment discrepancies and identify opportunities for improvement in our collections process
  • Provide ad-hoc reporting and support as needed

Requirements

  • Previous experience in collections or a related field
  • Intermediate to advanced Excel skills
  • Ability to work in a fast-paced environment and meet tight deadlines
  • Excellent customer service skills and strong analytical skills
  • Attention to detail and ability to prioritize tasks effectively

What We Offer

As a Credit and Collections Specialist at Descartes, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our company. We offer a competitive salary range of $40,000 CAD to $60,000 CAD, as well as a comprehensive benefits package and opportunities for professional development.

About Descartes

Descartes is a leading provider of logistics and supply chain technology solutions. We are committed to helping our customers achieve their goals and improve their bottom line. Our team is passionate about innovation and customer satisfaction, and we are always looking for talented individuals to join our team.



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