IT Infrastructure Specialist

4 weeks ago


Toronto, Ontario, Canada FD Technologies Full time

Job Title: IT Infrastructure Specialist

Company: FD Technologies

Location: Dublin or Canada

About FD Technologies:

At FD Technologies, we build innovative solutions for our customers. Our team of experts works together to deliver high-quality products and services that meet the needs of our clients.

Role Overview:

As an IT Infrastructure Specialist at FD Technologies, you will play a vital role in ensuring the reliability and security of our IT infrastructure. You will be responsible for deploying, configuring, and maintaining a variety of IT devices, including desktops, laptops, mobile devices, and peripherals.

Responsibilities:

Deploy, configure, and maintain desktops, laptops, mobile devices, and other IT devices across the organization.

Install, configure, and troubleshoot operating systems, software applications, and device drivers.

Manage device imaging and provisioning processes, ensuring consistency and compliance with company standards and security policies.

Provide technical support to end-users, diagnosing and resolving hardware and software issues.

Monitor device performance, conduct system audits, and implement security best practices.

Manage device inventory, including tracking assets and coordinating hardware refresh cycles.

Collaborate with cross-functional teams to identify and implement improvements to device management processes.

Stay updated on emerging technologies and industry trends to enhance the efficiency and effectiveness of our device infrastructure.

Qualifications:

Bachelor's degree in information technology, Computer Science, or related field.

Years of experience in IT device management or related roles.

Proficiency in operating systems such as Windows, macOS, and iOS.

Strong troubleshooting skills and the ability to diagnose and resolve hardware and software issues.



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