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Customer Service Supervisor

2 months ago

Surrey, British Columbia, Canada Sunrise Windows Ltd. Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Supervisor to join our team at Sunrise Windows Ltd. As a key member of our operations team, you will be responsible for coordinating and reviewing work, maintaining computer systems and equipment, and ensuring business continuity and customer service delivery.

Key Responsibilities
  • Work Coordination: Co-ordinate, assign and review work to ensure efficient completion of tasks and projects.
  • Technical Support: Maintain operation of computer systems, equipment, machinery and arrange repair work to prevent downtime and ensure business continuity.
  • Supply Chain Management: Requisition materials and supplies as needed to support business operations.
  • Team Leadership: Provide guidance and support to team members to ensure they have the resources and training needed to succeed in their roles.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a customer service or operations role.
  • Language: Fluency in English.
  • Work Hours: 35 hours per week.