Customer Service Supervisor
4 weeks ago
Job Title: Customer Service Supervisor
Job Summary:
We are seeking a highly skilled Customer Service Supervisor to join our team at SAVEMORE PLUMBING, HEATING & ELECTRICAL SUPPLIES LTD. As a Customer Service Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.
Key Responsibilities:
- Lead a team of customer service representatives to ensure that our customers receive exceptional service
- Co-ordinate, assign and review work to ensure that tasks are completed efficiently and effectively
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies as needed
- Work under pressure to meet deadlines and deliver results
Requirements:
- 1 year to less than 2 years of experience in a customer service role
- Permanent employment
- English as the primary language of work
- 40 hours per week
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