Customer Service Associate

4 days ago


Pembroke, Canada Savers Value Village Full time

Job Overview

We are a purpose-driven company that champions reuse and inspires a future where second-hand is second nature. Our team of Customer Service Associates creates an exceptional experience for our customers, donors, and fellow team members in our 300+ stores across the US, Canada, and Australia.

About Us

As one of the largest for-profit thrift operators in North America and Australia, we supply our stores with gently-used items donated by the community to local nonprofit organizations. We purchase these items directly from our partners, redirecting billions of pounds of used goods away from landfills and onto our store racks and shelves for reuse.

Our Mission

We recognize the importance of our people's career growth and development. With aggressive store expansion plans, we invest in training and education to help our team members succeed.

What You'll Do

  • You will create an awesome customer experience through excellent service and product knowledge.
  • You will work collaboratively with your team to achieve sales goals and provide exceptional donor experiences.

Benefits

  • Comprehensive extended health care plans for full-time team members.
  • Company-paid life and AD&D insurance.
  • A Group Registered Retirement Savings Plan (RRSP) with generous company matching.
  • Paid time off for leisure or hobbies.
  • Mental health services to support daily life.

Estimated Salary:$40,000 - $55,000 per year, depending on location and experience.



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