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Customer Service Representative
1 month ago
About Us
Sukh Hair & Beauty Salon is a renowned beauty and hair salon dedicated to providing exceptional services to our clients. We are committed to delivering top-notch experience, exceeding expectations, and building lasting relationships.
Job Title: Customer Service Representative
Estimated Salary: $45,000 - $55,000 per annum, based on location and industry standards.
About the Role:
We are seeking an experienced and friendly Customer Service Representative to join our team. As a key member of our front-of-house staff, you will be responsible for greeting clients, answering phone calls, and providing exceptional customer service.
Key Responsibilities:
- Greeting Clients: Welcome clients with a smile, direct them to the relevant area, and provide any necessary assistance.
- Phone Calls: Answer and redirect phone calls efficiently, ensuring seamless communication between clients and our team.
- Customer Service: Provide exceptional support to clients, addressing their concerns, and resolving issues promptly.
- Scheduling Appointments: Confirm and schedule appointments for clients, ensuring all details are accurate and up-to-date.
- Petty Cash Handling: Receive and issue payments, maintaining accurate records and adhering to company policies.
- Communication: Relay messages, answer client queries, and maintain open lines of communication throughout the day.
- Bookkeeping: Perform basic bookkeeping tasks, such as data entry and reconciliation, to ensure financial accuracy.
Requirements:
To succeed in this role, you will need:
- A high school diploma or equivalent qualification.
- No prior experience required, but a passion for delivering exceptional customer service.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Basic computer literacy and familiarity with office software.
Benefits:
We offer a competitive salary package, including benefits and opportunities for professional growth. If you are passionate about delivering outstanding customer service and joining a dynamic team, please apply today
