Logistics Operations Specialist
3 days ago
About North American Freight Forwarding Inc.
We are a Canadian based company specializing in logistics services with specific strengths in warehousing and distribution, LTL consolidations, expedites, full truckloads, and specialized equipment service to and from Canada, the United States, and Mexico. Our professional international freight forwarder provides overseas import and export ocean and air freight services worldwide.
As a leading logistics company, we seek driven, talented individuals to meet and exceed our clients' needs. We offer a rewarding career and brand that our employees are proud to represent.
Duties & Responsibilities:
- Arrange transport of import and export FTL and LTL shipments within and between Canada and the USA
- Negotiate rates with carriers
- Provide quotes to customers
- Track shipments
- Communicate shipment details with customers and agents
- Submit documents to customs brokers
- Arrange local pickups and deliveries
- Calculate revenue and costs on shipment files
Key Skills & Qualifications:
- Customer Service Oriented: Provide exceptional client experiences
- Responsive: Maintain high levels of responsiveness internally and externally
- Proactive: Take initiative and approach day-to-day operations with an organized mindset
Professional & Educational Background:
- Minimum 5 years' experience in transborder operations in the 3PL industry
- Familiarity with Forward Air type systems
- Intermodal handling is considered an asset
- Working knowledge of Loadlink
- Experience with tradeshow and white glove freight
Essential Skills & Abilities:
- Communication: Strong listening skills and effective written and verbal communication
- Organization: Highly organized and detail-oriented in fast-paced environments
- Multi-tasking: Strong multi-tasking abilities, proactive, and adaptable
Benefits:
- Competitive compensation package
- Extended health benefits
- Dental care
- Vision care
- Employee Assistance Program
- Life insurance
- RRSP program
- Casual work environment
- Engaging social activities and events throughout the year
Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position review process.
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