Hospitality Professional

3 weeks ago


Fort Saskatchewan, Alberta, Canada Brant Hotel Full time

We are seeking a skilled Hospitality Professional to join our team at the Brant Hotel. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Address customer complaints or concerns in a professional and courteous manner
  • Prepare and serve specialty food and beverages to our guests
  • Present bills to customers and accept payment in cash, credit, or debit cards
  • Describe menu items, including daily specials, to our guests
  • Advise guests on menu selections and make recommendations
  • Clear and clean tables, trays, and chairs to maintain a clean and welcoming environment
  • Describe and advise on wine selection to enhance our guests' dining experience
  • Greet patrons, present menus, and answer questions regarding food and beverages
  • Serve food and beverages to our guests
  • Take orders and relay them to the kitchen and bar staff
  • Assist guests with special needs and provide exceptional customer service
Support for Newcomers and Refugees
  • Support newcomers and refugees with foreign credential recognition
  • Provide diversity and cross-cultural training to create a welcoming work environment
Support for Indigenous People
  • Offer mentorship, coaching, and networking opportunities for Indigenous workers
  • Provide cultural competency training and awareness training to all employees

We offer a permanent position with 40 hours of work per week and English as the primary language of communication.


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