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Food Service Team Lead

2 months ago

Westlock, Canada Ramzi's Burger & Pizza Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Ramzi's Burger & Pizza. As a key member of our management team, you will be responsible for overseeing the daily operations of our fast food outlet, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Estimate ingredient and supplies required for meal preparation
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management
  • Quality Control
    • Ensure that food and service meet quality control standards
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a fast-paced food service environment
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction
    • Work under pressure to meet deadlines and maintain quality standards
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment