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Business Development and Marketing Specialist

2 months ago

Surrey, British Columbia, Canada Garaventa Lift Full time
About the Role

Garaventa Lift is seeking a highly skilled Marketing Coordinator to join our team in Surrey, BC. As a key member of our sales team, you will be responsible for managing leads, developing targeted marketing campaigns, and providing exceptional customer service to our regional sales managers.

Key Responsibilities
  • Lead Management: Full cycle lead management with dealers and regional managers, including data entry and supplying leads.
  • Escalation: Escalate late dealer lead processing to regional managers.
  • Onboarding: Onboard new dealers for internal systems and assist in support site(s).
  • Customer Support: Monitor and administer Prodesk calls and Tidio Live chat systems.
  • Product Knowledge: Provide product knowledge materials to homeowners outlining features and benefits with upselling and making recommendations.
  • Documentation: Support and assist architects and engineers with requested documentation or product/installation information.
  • Reporting: Generate pipeline and performance reporting outlining opportunities and gaps by dealers for assigned regions.
  • Marketing Campaigns: Coordinate with regional managers to identify, plan, create, and execute marketing campaign plans by area.
  • Trade Shows: May attend or support regional managers attending trade shows.
  • Materials and Campaigns: Ensure regional managers have current advertising materials, brochures, and campaigns.
  • Other Duties: Other duties as delegated by management.
Requirements
  • Experience: Minimum 3 years experience in sales, marketing, or supportive role.
  • Industry Experience: Manufacturing industry experience an asset.
  • Communication Skills: Excellent verbal and written communication skills.
  • Listening and Presentation Skills: Strong listening and presentation skills.
  • Attention to Detail: Detailed oriented, motivated, and optimistic.
  • Time Management: Ability to multi-task, prioritize and manage time effectively.
  • Computer Skills: Intermediate computer skills with Microsoft Office applications.
Benefits
  • Competitive Salary: Competitive salary.
  • Extended Medical and Dental Program: Extended medical and dental program.
  • Employee/Family Assistance Program: Employee/Family Assistance Program.
  • RRSP Program: Employer-funded RRSP program.
  • Education Assistance Program: Education Assistance Program.