Food Service Operations Manager
1 week ago
Job Summary:
Fraser Health is seeking an experienced Food Service Supervisor to oversee the daily operations of our food service department. This key role is responsible for ensuring the highest standards of food quality, safety, and customer satisfaction.
Key Responsibilities:
- Schedule and coordinate work assignments for designated staff members.
- Evaluate employee performance and provide feedback to improve overall performance.
- Supervise food service tray lines to ensure established standards of food appearance, quality, and portion control are met.
- Oversee the preparation, portioning, and serving of meals, including loading and distribution to designated sites.
- Maintain and update tray tickets through manual changes and computer input.
- Assist in the printing and highlighting of meal runs, tray tickets, and bursting of tray tickets.
- Call in relief staff according to departmental guidelines and collective agreement provisions.
- Accept calls from staff regarding illness or absences from work.
- Receive vacation and leave requests and forward to the Manager for approval.
- Ensure compliance with safety and sanitation standards by performing duties such as checking equipment, work areas, and food storage temperatures.
- Participate in the departmental Quality Assurance Program through activities such as tray audits, sanitation and safety audits, temperature records, and plate waste audits.
- Discuss audit results with the Manager and assign duties pursuant to findings, as directed.
- Monitor and identify the needs for change in job routines for positions reporting to the Food Service Supervisor.
- Provide input through meetings and discussions regarding the development and updating of job descriptions to areas of responsibility.
- Maintain and update computerized records such as the Master Staffing Schedule and records for sick leave, statutory holiday, vacation, and leaves of absences.
- Record in the Maintenance Log Book all routine maintenance requirements and arrange for emergent maintenance requirements.
- Assist in the attendance maintenance program through activities such as involvement in interviews with staff and completion of documentation and record keeping.
- Provide input through meetings and discussions into the update and development of policies and procedures.
Qualifications:
Graduation from a recognized two-year program in Food Service Supervision, plus one year recent, related experience, or an equivalent combination of education, training, and experience. Current Food Safe Level II certificate.
Skills and Abilities:
Ability to communicate effectively, both verbally and in writing; ability to deal with others effectively; physical ability to perform the duties of the position; ability to supervise; ability to organize work; ability to operate related equipment.
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