Food Service Operations Manager

2 weeks ago


Burnaby, British Columbia, Canada CuppaJoe Coffee Roasters Full time
Job Title: Food Service Operations Manager

CuppaJoe Coffee Roasters is seeking a highly skilled Food Service Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our café, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Develop and implement budget plans to optimize food and supply costs
  • Evaluate and improve daily operations to enhance customer experience
  • Modify menu offerings and pricing strategies to align with business objectives
  • Monitor revenue and labor costs to ensure profitability
  • Supervise and train staff to ensure excellent customer service and high-quality food preparation
  • Plan and organize daily operations, including staff scheduling and inventory management
  • Conduct performance reviews and provide coaching to staff members
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment
  • Participate in marketing initiatives and contribute to the development of business strategies
Requirements:
  • 1-2 years of experience in food service management or a related field
  • College or CEGEP diploma in a related field or equivalent experience
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Flexibility to work varied shifts, including evenings and weekends
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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