Restaurant Operations Manager

4 weeks ago


London, Ontario, Canada Shiki Restaurant Inc Full time

We are seeking a highly skilled Restaurant Assistant Manager to join our team at Shiki Restaurant Inc. As a key member of our management team, you will be responsible for planning and organizing daily operations, setting staff work schedules, and supervising staff to ensure seamless service delivery.

Key Responsibilities
  • Plan and Organize Daily Operations: Develop and implement effective operational strategies to drive business growth and improve customer satisfaction.
  • Set Staff Work Schedules: Create and manage staff schedules to ensure adequate coverage and minimize labor costs.
  • Supervise Staff: Provide guidance, support, and feedback to staff members to enhance their performance and job satisfaction.
  • Train Staff: Develop and deliver training programs to equip staff with the necessary skills and knowledge to excel in their roles.
  • Organize and Maintain Inventory: Manage inventory levels, monitor stock movements, and implement efficient inventory management systems.
  • Negotiate Arrangements with Suppliers: Establish and maintain relationships with suppliers to secure the best possible deals on food and other supplies.
  • Negotiate with Clients: Develop and maintain relationships with clients to secure catering and facility rental business.
  • Participate in Marketing Plans: Contribute to the development and implementation of marketing strategies to drive business growth and improve brand awareness.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints and concerns to ensure excellent customer service.
Requirements
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Supervision: 5-10 people.
  • Transportation/Travel: Own transportation.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, attention to detail.
  • Personal Suitability: Efficient interpersonal skills, excellent oral communication, flexibility.


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