Restaurant Operations Manager

3 weeks ago


London, Ontario, Canada Shiki Restaurant Inc Full time

Job Title: Restaurant Operations Manager

About the Role:

We are seeking a highly skilled Restaurant Operations Manager to join our team at Shiki Restaurant Inc. As a key member of our management team, you will be responsible for planning and organizing daily operations, setting staff work schedules, and supervising staff to ensure seamless service delivery.

Key Responsibilities:

  • Plan and organize daily operations to ensure efficient service delivery
  • Set staff work schedules to meet business needs
  • Supervise staff to ensure they are meeting performance expectations
  • Train staff on new procedures and policies
  • Organize and maintain inventory to minimize waste and optimize stock levels
  • Negotiate arrangements with suppliers for food and other supplies
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation to drive business growth
  • Address customers' complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service to ensure customer satisfaction

Requirements:

  • 5-10 years of experience in a restaurant management role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and ability to multitask
  • Flexibility and adaptability in a dynamic work environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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