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Food and Beverage Team Lead

2 months ago

Sudbury, Ontario, Canada Surya Hotels Full time
{"title": "F&B Team Leader", "description": "

Take your hospitality career to the next level by leading a Food & Beverage team at Surya Hotels. As a key member of our Senior management team, you will be responsible for maximizing guest experience and driving innovation in our "Ownership with Personality" values.

Located in the heart of Sudbury, Suffolk, The Mill Hotel is a beautifully converted watermill that offers a unique and exciting work environment. To succeed in this role, you will need:

  • Proven experience in a Food & Beverage Team, with a leadership role a plus.
  • A passion for delivering exceptional customer service and driving standards across all areas of our food and beverage operations.
  • Strong leadership and training skills, with the ability to inspire and motivate a team to achieve high standards.

What we offer:

  • A comprehensive Employee Assistance Programme to support your well-being.
  • Access to our WageStream platform, allowing you to access your wages as you earn them.
  • Discounted meals and stays across our UK hotels.
  • A development programme to help you rise to becoming a "Hospitality Superstar".
  • Bike to work scheme and flexible working hours.
  • Inclusion in our tronc scheme (tips).
  • Increasing annual leave.

In return, we ask for:

  • Lead service from the front, taking guests orders, serving food and drinks, and providing exceptional customer service.
  • Meet all site standards of service and lead the team to do the same, resulting in a great guest experience.
  • Have a good understanding of serving coffees, alcohol, and wine in a bar and restaurant environment.
  • Opening and closing shifts, including cash ups and end of day sign offs.
  • Aid in developing and mentoring the Food & Beverage team to deliver great service.
  • A willingness to continue your development with in-house and external training sessions.

Surya Hotels is a dynamic and diverse company, with 13 hotels and bars throughout East Anglia and Surrey. We offer a unique opportunity to join our team and contribute to our success.

Stay. Explore. Discover.

", "lang_code": "en-US"}