Retail Operations Manager

6 days ago


Burnaby, British Columbia, Canada Epic Menswear Full time

Epic Menswear is currently seeking a highly skilled Retail Operations Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for managing staff, assigning duties, and ensuring seamless customer service.

About the Role

As a Store Director, you will have the opportunity to shape the future of Epic Menswear by making strategic decisions that drive sales growth and improve customer satisfaction. Your primary responsibility will be to manage the day-to-day operations of the store, including employee supervision, inventory management, and visual merchandising.

Key Responsibilities
  • Manage staff and assign duties to ensure excellent customer service and efficient store operations.
  • Study market research and trends to determine consumer demand, potential sales volumes, and competitor activity.
  • Determine merchandise and services to be sold, based on customer preferences and market conditions.
  • Develop and implement marketing strategies to attract and retain customers.
  • Plan budgets and monitor revenues and expenses to optimize profitability.
  • Determine staffing requirements and recruit, hire, and supervise staff as needed.
Requirements
  • 5-10 years of experience in retail management or a related field.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and inspire staff.
  • Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Bachelor's degree in Business Administration, Marketing, or a related field.
Compensation

The estimated salary for this role is $80,000 - $120,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Work Environment

This role requires working in a fast-paced retail environment, with a combination of sitting, standing, and walking. You will need to be comfortable working in a dynamic environment with multiple priorities and deadlines.



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