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Indigenous Patient Navigator

2 months ago


Kelowna, British Columbia, Canada Interior Health Authority Full time
About the Role

We are seeking a skilled and compassionate Indigenous Patient Navigator to join our team at Interior Health Authority. As a key member of our Integrated Health Outreach team, you will play a vital role in ensuring that Indigenous clients receive culturally safe and client-centered care.

Key Responsibilities
  • Provide consultative and navigational services to health professionals, the community, and clients to understand and identify client needs.
  • Support healthcare providers in providing culturally-safe care, including access to sacred spaces and spiritual services.
  • Assist clients in navigating the healthcare system, including acute care, home health, community, mental health, addictions, chronic disease, and public health services.
  • Coordinate client referrals to and from interagency, Indigenous communities, urban Indigenous organizations, and other health programs and services.
  • Provide information and support to Indigenous clients, families, and communities regarding healthcare programs and services.
  • Maintain and update documentation and records related to client care.
Requirements
  • Strong understanding of Indigenous cultures and histories.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and critical thinking skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

As an employee of Interior Health Authority, you will have access to a comprehensive benefits package, including medical and dental coverage, as well as opportunities for professional development and growth.