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Senior Retail Operations Manager

1 month ago

Surrey, British Columbia, Canada The Merci Clothing Ltd Full time
About The Merci Clothing Ltd

We are a leading clothing retailer seeking an experienced Senior Retail Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our stores.

Salary and Benefits

The successful candidate can expect a competitive salary of $55,000 - $65,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.

Job Description
  • Manage and supervise a team of 5-10 staff members to ensure excellent customer service and sales performance.
  • Analyze market trends and consumer behavior to determine merchandise and services to be sold in our stores.
  • Develop and implement marketing strategies to drive sales and increase brand awareness.
  • Plan and control store budgets, monitoring revenues and expenses to ensure profitability.
  • Recruit, hire, and train new staff members to maintain high levels of customer satisfaction.
  • Oversee payroll administration, employee performance reviews, and promotions.
Requirements
  • Minimum 1 year to less than 2 years of experience in a retail management role.
  • Secondary (high) school graduation certificate or equivalent.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work in a fast-paced environment with tight deadlines.
  • Familiarity with MS Office and retail software applications.
Work Conditions and Physical Capabilities
  • Fast-paced retail environment with frequent customer interactions.