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Wait List Information Clerk

2 months ago

Regina, Saskatchewan, Canada eHealth Saskatchewan Full time
Job Title: Wait List Information Clerk

We are seeking a highly organized and detail-oriented individual to join our team as a Wait List Information Clerk. In this role, you will be responsible for providing exceptional customer service to referring providers, medical office assistants, and specialist offices regarding patient referrals.

Key Responsibilities:
  • Respond to stakeholder inquiries via phone, email, fax, and through the Referral Management Service Referral Viewer
  • Deliver accurate, timely, and patient-centered support to our stakeholders
  • Meet the needs of our patients, working in a fast-paced environment requires strong interpersonal and communication skills
Requirements:
  • Minimum of 12 months of experience working in a medical office or similar environment
  • Strong medical terminology understanding
  • Excellent data entry skills with a minimum typing speed of 45 wpm
  • Ability to apply legislation, regulations, policies, and procedures
  • Knowledge of customer service principles and experience providing patient-centered care
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
About eHealth Saskatchewan:

eHealth Saskatchewan is a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high-quality health services across the entire province. We are committed to providing exceptional service to our stakeholders and patients.