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Operations Manager
2 months ago
We are seeking a highly skilled and experienced Field Operations Manager to join our team at Home Painters Toronto. As a key member of our leadership team, you will be responsible for overseeing all aspects of our field operations, including job fulfillment, scheduling, and budgeting.
Key Responsibilities- Manage job fulfillment from sale to completion, ensuring timely and efficient delivery of services.
- Oversee day-to-day field operations, including scheduling and crew management.
- Develop and implement operations strategies to maximize production and profitability.
- Manage budgets and financial performance, identifying areas for improvement and implementing cost-saving measures.
- Monitor performance metrics and implement process improvements to drive efficiency and growth.
- Maintain a working knowledge of all phases of field operations, including client relations and support.
- Interview, hire, train, and mentor team members, ensuring a high-performing and motivated team.
- Coordinate with executive leadership to provide regular performance updates and strategic recommendations.
- Proven track record as a team leader with experience in operations management.
- Demonstrated project and budget management skills, with a strong understanding of financial performance metrics.
- Strong business acumen, with a broad understanding of fundamental business principles and operations management.
- Analytical problem-solving skills, with an impeccable attention to detail and ability to drive process improvements.
- Excellent oral and written communication skills, with the ability to build strong relationships with clients and team members.
- Proficiency in Microsoft Office and CRM management.
- Bachelor's degree in business, accounting, finance, or a related field.
- MBA, MAC, or equivalent graduate degree preferred.
- 5-10 years supervisory experience in operations or a related field.
- Multi-team management experience, with a proven track record of driving growth and profitability.
- $70-80k base salary, with incentives to reach $100k+.
- Participation in a medical benefit plan after a 90-day trial period.