Technical Support Specialist
2 weeks ago
We are looking for a skilled Technical Support Specialist to join our team at OneMCI. As a technical support specialist, you will be responsible for resolving complex technical issues for our clients.
The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and the ability to communicate effectively with clients. If you are a detail-oriented individual who is passionate about delivering exceptional technical support, we encourage you to apply for this challenging role
Key Responsibilities
- Provide technical support to clients via phone, email, and chat.
- Analyze complex technical issues and provide solutions or escalate to senior team members as needed.
- Stay up-to-date on the latest technical trends and advancements in the industry.
Requirements
- High school diploma or equivalent required; degree preferred.
- 1-2 years of technical support experience in a call center or similar environment.
- Strong technical knowledge and problem-solving skills.
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