Disability Case Manager
4 weeks ago
Job Title: Disability Case Manager
Job Summary:
We are seeking a skilled Disability Case Manager to join our team at Canada Life. As a Disability Case Manager, you will play a critical role in managing assigned disability claims, evaluating medical information, and developing return-to-work plans. If you have a strong background in disability management, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply.
Key Responsibilities:
- Proactively manage assigned disability claims, including STD, LTD, and Life Waiver
- Evaluate medical information and job duties to determine the extent of disability
- Conduct medical investigations, interview applicants and employers, and negotiate with employers to implement return-to-work programs
- Write letters to inform affected parties of decisions regarding disability cases
- Implement health care coordination programs and rehabilitation programs to ensure positive effects
- Adhere to service level agreements associated with policy holder claims
- Respond to telephone inquiries from applicants, physicians, and lawyers regarding the assessment of claims
Requirements:
- Bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, or a related field
- Experience in disability insurance, life and health insurance, or human resources
- Strong interpersonal skills, excellent listening skills, and strong planning, organizational, and multi-tasking skills
- Ability to work in a team environment and make decisions independently
- Bilingual in French and English is an asset
What We Offer:
- Competitive salary and bonus based on experience
- $2000 education reimbursement per year
- Full benefits package
- Competitive pension plan and life insurance plans
- Advantageous share ownership program
- Centrally located offices with easy access to public transportation
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