Fragrance Stylist

3 weeks ago

Toronto, Ontario, Canada Jo Malone London Full time
Role Overview

As a Fragrance Stylist at Jo Malone London, you will be responsible for delivering exceptional customer service and creating personalized fragrance experiences that exceed our customers' expectations.

Our ideal candidate will possess a passion for luxury retail, a keen sense of style, and the ability to communicate effectively with customers to understand their fragrance preferences.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Fragrance Expertise: Develop and maintain a deep understanding of our fragrance portfolio, including our scents, ingredients, and benefits.
  • Personalized Service: Create personalized fragrance experiences for customers, taking into account their preferences, lifestyle, and budget.
  • Visual Merchandising: Maintain a visually appealing store environment, including the display of fragrances, fixtures, and other visual elements.
  • Inventory Management: Assist with inventory management, including receiving, stocking, and maintaining inventory levels.
Requirements
  • Luxury Retail Experience: Proven experience in luxury retail, with a strong understanding of high-end customer service and sales techniques.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Product Knowledge: A deep understanding of our fragrance portfolio, including our scents, ingredients, and benefits.
  • Teamwork: Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive store environment.
What We Offer

As a Fragrance Stylist at Jo Malone London, you will have the opportunity to work with a luxury brand that values excellence, innovation, and customer satisfaction. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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