Customer Service Representative

3 weeks ago


Medicine Hat, Alberta, Canada SNDL Full time

SNDL is a leading cannabis retailer with a strong presence in Canada.

About the Role:

We are looking for a highly motivated and customer-focused Sales Associate to join our team at Ace Liquor in Medicine Hat, AB.

Responsibilities:

  • Provide excellent customer service to every person who walks into our store
  • Understand customer needs and instill a customer mindset within the store
  • Participate in stocking and merchandising of the store
  • Ensure the store is stocked and ready to serve our customers
  • Complete customer transactions on the Point-of-Sale (POS) device
  • Adhere to all cash handling policies and procedures
  • Perform all opening and closing procedures
  • Stock shelves and cooler with product
  • Participate in merchandising and promotional activities
  • Participate in routine store maintenance and cleaning

Requirements:

  • High School Diploma or equivalent
  • Pro Serve/Serving It Right Certification
  • First-Aid Certificate (considered an asset)
  • Training in wine/beer/spirits (preferred, not required)
  • Customer service driven
  • Effective verbal communication skills
  • Ability to work a varied retail schedule, including evenings and weekends

Why Work With Us?

At Ace Liquor, we value our employees and offer opportunities for professional growth and development.

We are committed to building a diverse and inclusive workplace where all team members have equal opportunities to succeed.



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