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Restaurant Operations Manager

2 months ago

Wetaskiwin, Canada Boston Pizza International Inc Full time

Overview

Front of House Manager

A Front of House Manager at Boston Pizza International Inc. plays a vital role in ensuring exceptional customer experiences and team member satisfaction. This involves supporting the General Manager and Assistant General Manager with daily restaurant operations, including training, development, staffing, scheduling, and performance management of the Front of House team. The Front of House Manager fosters a positive work environment, promotes a culture of excellence, and contributes to the restaurant's success.

Responsibilities

Why Boston Pizza International Inc. is a Great Place to Work?

  • We prioritize work-life balance, offering flexible scheduling that accommodates your needs.
  • Our restaurant offers opportunities for career growth, whether within the restaurant or at our head office.
  • Build meaningful relationships with your community and contribute to local initiatives.
  • Access to management training programs, leadership development sessions, and mentorship opportunities.
  • A culture of respect, open communication, and recognition.
  • Competitive reward and recognition programs.

What does a successful Front of House Manager look like?

  • Leads by example, working collaboratively with team members and providing coaching in the moment.
  • Driven by professional development, seeking new learning and skill-building opportunities.
  • Achieves goals through effective organizational skills and time management.
  • Builds strong relationships by finding common ground and working cohesively with all team members.
  • Committed to upholding Boston Pizza's Brand Standards and Food Safety.
  • Effectively communicates, sharing goals, challenges, and coaching team members on progress.
  • Maintains a positive composure and thrives in a fast-paced environment.

Qualifications

Boston Pizza International Inc. is a leading casual dining restaurant with over 50 years of experience. We value integrity, philanthropy, and innovation, and are committed to the growth and development of our team members. If you're passionate about delivering exceptional customer experiences and working in a team environment, Boston Pizza International Inc. is the perfect place for you.