Senior Liability Claims Adjuster
3 weeks ago
Job Summary
Crawford & Company is seeking a highly skilled Senior Liability Claims Adjuster to join our team in Canada. The successful candidate will investigate, evaluate, negotiate, and settle claims by telephone, correspondence, and when required through mediation and correspondence.
Key Responsibilities
- Investigate and analyze claims information to determine coverage, liability, and quantum
- Accurately record, report, and present files to clients and stakeholders
- Negotiate and settle claims within delegated authority or report to clients
- Direct field adjusters, experts, and legal counsel on a task basis
- Maintain accurate billing, time, and expense records
- Work with manager to maintain client relations and resolve complex claims
Requirements
- Minimum 6 years of technical claims handling experience in commercial auto and property claims handling
- Commercial liability claims experience is required
- Post-secondary education in an insurance-related field is an asset
- Experience in multiline claims, complex claim handling, legal proceedings, and litigation management
- CIP designation or working towards CIP designation is required
- Independent Adjuster Licensed with ability to maintain a full adjusting license in your home province
- Strong computer and reporting skills, including Office 365 and Windows 10
- A team player with outstanding customer service skills
- Excellent verbal and written communication skills
- Strong analytical and mathematical ability
- Able to manage multiple priorities
- Strong PC skills, including application-based skills
- Complete continuing education courses as required by Crawford and Company, province, or professional trade association
Additional Information
Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.
Crawford & Company is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford's own policies.
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