Shift Manager

1 week ago

Mississauga, Ontario, Canada Subway Restaurant Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Subway Restaurant. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire food service staff and ensure they are properly trained
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Estimate ingredient and supplies required for meal preparation
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Inventory and Supply Management
    • Manage inventory levels and ensure that supplies are ordered in a timely manner
  • Health and Safety
    • Ensure that all health and safety procedures are followed
  • Communication and Teamwork
    • Communicate effectively with staff, customers, and management
    • Work collaboratively with other departments to achieve business objectives
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a fast-paced food service environment
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment
    • Basic math skills and attention to detail
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Advancement
  • A Dynamic and Supportive Work Environment

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