Strategic HR Leader

21 hours ago

Calgary, Alberta, Canada H&R Block Canada, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Strategic HR Leader to join our team at H&R Block Canada, Inc. as the Director, Human Resources. This key role will be responsible for leading our Talent Management programs, ensuring the engagement and performance of our Associates, and providing HR support to our senior leadership team.

Main Responsibilities
  • Corporate Culture: Collaborate with the HR Team to foster and maintain our connected corporate culture, emphasizing our values of We Care, We Trust, and We Connect.
  • Human Resources Strategy: Assist in developing and implementing our comprehensive HR strategy, aligning with our business objectives and collaborating closely with senior leaders.
  • Training and Development: Drive training strategies for all Associates, focusing on best practices, content, and agile delivery methods to enhance performance and productivity.
  • DEIB (Diversity, Equity, Inclusion, and Belonging): Continuously enhance our commitment to DEIB, promoting a culture of inclusivity and respect.
  • Talent Management: Collaborate with business leaders to evaluate, cultivate, maintain, and acquire the necessary talent to meet our organization's needs, providing guidance and coaching on performance management initiatives.
  • Succession Planning: Lead, coach, and support the team to provide growth opportunities for high-potential individual contributors and people leaders, implementing succession plans to ensure a smooth transition in key roles.
  • Alignment and Compliance: Establish and implement a consistent approach to employment records, ensuring compliance with labor laws and developing HR programs and policies that meet Canadian employment standards.
  • Recruitment and Retention: Develop exceptional sourcing, recruitment, recognition, onboarding, and retention strategies for corporate office Associates and Tax Professionals, ensuring outstanding customer experience.
  • Communication: Establish effective communication channels from the HR department to the entire organization, ensuring consistent and transparent messaging.
Key Qualifications
  • A post-secondary degree or diploma in a related field, such as Human Resources, Adult Education, or a similar discipline, and a minimum of 15 years of experience in various HR areas, with at least 10 years in people management and agile learning delivery.
  • Demonstrated experience in developing and implementing HR strategies that align with strategic business needs.
  • Demonstrated ability to represent the company in legal matters, specifically in Quebec and Ontario.
  • Excellent English and French verbal and written communications skills.
  • Possesses strong personal leadership qualities and demonstrates a solid understanding of business operations.
  • Forward-thinking mindset and the ability to positively influence and drive organizational change.
  • Capable of partnering with and influencing senior leaders, as well as building relationships with Associates at all levels of the organization.
  • Strong analytical and problem-solving abilities.
  • Committed to delivering excellent HR services and operational excellence.

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