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Customer Service Supervisor

1 month ago

Merritt, Canada G&F Financial Group Full time

About Beem Credit Union

Beem Credit Union, a leader in financial services, is seeking a talented Supervisor, Member Services to join our team. As a key member of our branch operations team, you will play a vital role in leading our sales and service strategies to achieve branch goals.

Key Responsibilities

  1. Collaborate with other channels, including online and Member Service Centre, to deliver exceptional member service.
  2. Ensure branch security and safety protocols are in place, including premises and fire alarms.
  3. Adhere to corporate policies and procedures to maintain regulatory compliance.
  4. Manage cash holdings and administer employee terms and conditions.
  5. Provide coaching and guidance to team members to enhance their performance.

Requirements

  • High school diploma or equivalent experience.
  • Strong knowledge of credit products and procedures.
  • Proven supervisory experience in a sales and service environment.
  • Ability to work independently and as part of a team.

Benefits

  • Competitive salary and annual reviews.
  • Extended health care and dental coverage.
  • Paid time off to recharge.
  • RRSP plan with employer contributions.

At Beem Credit Union

We value teamwork, innovation, and a commitment to excellence. As a member of our team, you will have the opportunity to build your skills, advance your career, and contribute to the success of our organization.

Learn more about Beem Credit Union