Business Manager for Retail Operations

1 week ago


London, Ontario, Canada Forest City Surplus Full time
Job Description

Forest City Surplus is seeking a skilled Business Manager to oversee our retail operations. As a key member of our team, you will be responsible for directing daily activities and ensuring the success of our business.

Responsibilities
  • Direct and control daily store operations to achieve sales goals and objectives.
  • Plan and organize daily activities to ensure efficient use of resources and maximize customer satisfaction.
  • Manage staff by assigning duties, providing training, and conducting performance reviews.
  • Implement pricing and credit policies, as well as determine staffing requirements based on business needs.
  • Resolve customer complaints, supply chain issues, and other operational problems in a timely manner.
  • Recruit, hire, and supervise staff members, including customer service representatives.
Work Environment

This position is based at one of our retail locations, where you will work with a team of 5-10 people in various roles. A background in merchandising or window display design would be an asset.

Requirements
  • Degree: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years.
Benefits

We offer a competitive salary, commission-based incentives, and group insurance benefits. You will also enjoy free parking and a permanent work arrangement with 35 hours per week.



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