Restaurant Operations Director

3 weeks ago


Richmond, British Columbia, Canada TRUE'STEA Full time
Job Description

We are seeking an experienced Restaurant Manager to join our team at TRUE'STEA. This is a permanent, full-time position with a competitive salary range of $55,000 - $65,000 per year.

About the Role

The successful candidate will be responsible for managing daily restaurant operations, ensuring excellent customer service, and supervising staff members. They will also be expected to evaluate and modify food preparation methods and menu prices to optimize profitability.

Key Responsibilities
  • Evaluate and implement efficient daily operations to ensure seamless service delivery.
  • Modify food preparation methods and menu prices to align with business objectives.
  • Plan and organize daily operations to meet customer demands.
  • Supervise and train staff to maintain high levels of customer satisfaction.
  • Ensure health and safety regulations are strictly adhered to in the workplace.
  • Negotiate with clients for catering services and facility usage.
  • Address customer complaints and concerns professionally.
  • Provide exceptional customer service to drive repeat business.
Work Environment

This role requires working in a fast-paced environment under pressure, with attention to detail and strong multitasking skills. The ideal candidate will be able to adapt quickly to changing circumstances and work collaboratively as part of a team.

Requirements
  • Degree in Hospitality Management or related field.
  • 1-2 years of experience in restaurant management or a related role.
  • Excellent leadership and communication skills.
  • Ability to multitask and work under pressure.
  • Strong knowledge of health and safety regulations.


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