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Head of Wastewater Operations

2 months ago


Newmarket, Ontario, Canada Watercare Services Limited Full time
About the Role

We are seeking a highly experienced and skilled professional to lead our wastewater operations team at Watercare Services Limited. As the Head of Wastewater Operations, you will be responsible for overseeing the management of our wastewater collection and transmission systems, ensuring that our services meet the highest standards of quality and safety.

Key Responsibilities
  • Lead Operational Teams: Manage and enable the operations of wastewater collection and transmission systems, ensuring that business processes are followed and customer and environmental impacts are minimized.
  • Strategic Planning: Lead, direct, and communicate regular reviews and monitoring, planning, and coordination of wastewater systems to ensure that objectives and standards are met.
  • Customer Care: Execute the customer care strategy to ensure that customer and environmental impacts are minimized and effectively managed.
  • Team Management: Oversee and manage a multidisciplinary team to ensure the delivery of high-quality services against objectives and standards.
  • Asset Management: Oversee the teams that ensure transmission and wastewater network assets are effectively managed against KPIs.
  • Treatment Plant Management: Oversee the operational management of wastewater treatment plants and facilities to manage wastewater in accordance with regulations, policies, and requirements.
  • Operational Improvements: Drive operational improvements and efficiency programs to enhance the performance of our wastewater operations.
  • Leadership and Support: Provide leadership and support to enable the team to participate in civil defence training, emergency response initiatives, and business continuity plan activities.
Requirements
  • Education: Equivalent to a tertiary degree in engineering, science, or a related field.
  • Professional Certification: Be a Chartered Engineer or an equivalent independent certification.
  • Experience: Extensive experience in water or wastewater operations, including leadership experience leading a dispersed, multidiscipline team in a large, complex environment.
  • Skills: Knowledge and demonstrated practice in finance and budget management, as well as knowledge of HSE procedures and regulations in a high-risk environment.
What We Offer
  • Competitive Salary: A competitive salary and staff benefits package.
  • Training and Development: Opportunities for training and development to enhance your skills and knowledge.
  • Employee Benefits: A range of employee benefits, including life and income protection insurance plans, generous parental leave, and employee discounts at a range of large retailers.